Return Policy

Easy Returns

We want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, you can return it within 7 days of delivery.

How to Return an Item

1. Contact Us: Email us at [email protected] with your order number and reason for return.
2. Get Authorization: We will review your request and provide you with a Return Authorization (RA) number within 24 hours.
3. Pack the Item: Pack the item securely in its original packaging. Include the RA number on the outside of the package.
4. Ship the Item: Ship the package to the address provided in the RA email.
5. Receive Refund: Once we receive and inspect the item, we will process your refund within 5-7 business days.

Return Conditions

For a successful return, items must be:

• In original, unused condition
• In original packaging with all accessories included
• Returned within 7 days of delivery
• Accompanied by proof of purchase

Items That Cannot Be Returned

• Items that have been used, opened, or damaged
• Items with broken seals
• Personalized or customized products
• Software with opened license
• Items marked as "Final Sale"

Return Shipping Costs

Exchanges

If you'd like to exchange an item for a different size, color, or product:

• Contact us with your exchange request
• We'll check availability of the replacement item
• If available, we'll provide instructions for the exchange
• Any price difference will be charged or refunded accordingly

Warranty Returns

Many products come with manufacturer warranties. If your product fails during the warranty period:

• Contact us with proof of purchase and description of the issue
• We will coordinate with the manufacturer for warranty service
• Depending on the product, you may receive repair, replacement, or refund

Refund Methods

Refunds will be processed using the original payment method:

• Cash on Delivery: Bank transfer or EasyPaisa/JazzCash
• Bank Transfer: Refund to original bank account
• PayFast: Refund to original payment method

Contact Us

For any questions about returns, please contact us:

• Email: [email protected]
• Phone: +92 320 8152661
• WhatsApp: +92 320 8152661